Eastern Tyre Centre will remain open for essential & critical repairs and breakdowns only
The Victorian Government has made it official that routine car servicing will not be allowed! However, if your car breaks down or develops a safety concern, then these repairs ARE allowed.
ESSENTIAL REPAIRS ONLY
Cars are essential in keeping the public moving and so the government has officially allowed the public to have their cars repaired to keep them safe and reliable.
If your car develops issues like, a red warning light is on, overheating, engine is stalling or the brake light has come on etc., then these CAN be attended to. Even worn tyres and of course tyre punctures are allowed.
However, if you want us to service your car in addition to having it repaired, then this will be okay.
NEW & CONVENIENT OPTIONS FOR YOU
If you live within 5 kms of Eastern Tyre Centre then you are still allowed to bring in your car. We can also provide free loan cars.
If you live outside the 5km zone then we will pick it up and deliver it back to you, at no charge.
The whole process is now contactless from start to finish and you can book online.
Great tip from a loyal customer: Have your Booking Confirmation Text Message handy as proof of your appointment.
LOOKING AFTER YOU & OUR STAFF
We are taking this Covid-19 Virus and the advice from the Government seriously and have introduced ALL necessary measures to reduce the spread of the virus and keep our customers and staff safe.
Eastern Tyres has an official Covid Safe Plan in operation.
Please refer to our Covid-19 Policy below or my video statement here:
Please stay safe and we look forward to being of service when you need us.
COVID-19 POLICY
In light of the current situation with the novel coronavirus (COVID-19), we wanted to take the opportunity to reassure you that Eastern Tyre Centre has the health and safety of our staff, customers and the broader community as our top priority.
In addition to our strict hygiene and cleaning standards, we have increased the frequency of many cleaning procedures with a focus on high-touch surfaces, such as reception areas, customer lounges, desks, door handles, EFTPOS terminals and bathrooms.
We have increased the supply of hand sanitiser throughout all our premises. All our staff have been briefed on our plans to maintain the highest levels of cleanliness and safety by following the required social distancing guidelines.
When working on customer vehicles, our service technicians wear protective gloves and apply disinfectant spray on any surfaces they touch. All our service loan cars are cleaned and wiped with disinfectant spray before and after every use.
To help us minimise the spread of this virus, we are asking our customers to practice good general hygiene, adhere to social distancing protocols, limit cash transactions by paying via contactless card or phone payment, and if feeling unwell to reschedule the booking.
We understand that some of our customers may still be concerned with the constantly evolving situation, which is why we are offering a number of no contact options. Please do not hesitate to telephone and discuss with one of our staff.
We will continue to operate with a business-as-usual attitude and work together with you to keep everyone safe and comfortable while visiting our businesses. As this is a rapidly evolving situation, we promise to act quickly and communicate any necessary updates through our digital and social media channels.
We all have a role to play in helping our community during this challenging time and thank you for your trust and support.
