So your car needs a little TLC. But what kind? Logbook service or basic service? Minor or major? What are the differences and will your warranty be affected? There are a lot of questions when it comes to the types of car services available, so let’s get to the answers.

The logbook service

A logbook service is when your car is serviced according to the manufacturer’s guidelines for your specific make and model of vehicle. It’s like a recipe that tells the mechanic how to take care of your car. It’s usually done every 15,000 km or every 12 months, whichever comes first (it’s written in the logbook, so no need to memorise it).

The logbook is provided by the car’s manufacturer and it has all the details about the service your car needs. The point of following these guidelines is to ensure that your car is serviced correctly and to maintain its warranty and performance.

What does a logbook service entail?

What your car needs depends on what your car is – make, model and age. However, a logbook service typically includes the following tasks:

  • Checking the engine oil, filter
  • Inspecting the air and fuel filters
  • Verifying the levels of brake, power steering, and coolant fluids
  • Examining all brake components
  • Checking the timing belts
  • Inspecting the radiator hoses
  • Assessing the battery’s performance
  • Verifying the tyre pressure
  • Checking the lights

These tasks are crucial for ensuring that your car remains in good condition and performs optimally.

The basic service

Now, let’s talk about a basic service. This type of service aims to keep your car running smoothly and efficiently. Usually, it includes an oil change, filter replacement, and a basic inspection of crucial components like brakes, suspension, and tires. The frequency of a basic service depends on the car’s age, mileage, or a specific interval, such as every six months or 10,000 km.

You might be wondering, “Isn’t this similar to a logbook service?” Yes, it is. The only difference is that a logbook service sticks to the manufacturer’s guidelines, while a basic service allows the mechanic to use their discretion and perform only what they deem necessary.

What about a major and minor service?

As mentioned above, a minor service and a basic service are very similar. Typically, they are performed every 10,000 to 15,000 kilometres to maintain your car’s good condition.

On the other hand, a major service is conducted when your vehicle reaches the 20,000 or 30,000 kilometre mark. This type of service covers all the tasks included in a minor service, but it also includes replacing specific parts such as filters and spark plugs. Essentially, a major service is a more comprehensive service that addresses complex issues and components to ensure your car runs smoothly.

Is a logbook service necessary to keep my warranty valid?

When your car is covered under warranty, you can rest assured that we will always perform a service in keeping with the logbook. Our top priority is to ensure that your warranty remains valid, so we would never do anything that could jeopardise that.

It’s important to note that you don’t have to rely on a dealership to keep your warranty intact. You can trust us to provide you with a warranty-approved service. So feel free to bring your car to us for service and maintenance, and we’ll take care of everything without endangering the warranty.

So, is there are a difference between a logbook service and a basic service?

When your car is under warranty, we refer to the service as a logbook service because we follow the manufacturer’s specifications to ensure your warranty remains valid. After the warranty has expired, we call it a basic service, and we rely on our expertise and experience to provide the best possible care for your car.

Ultimately, the objective of both types of services is the same – to keep your car running smoothly and at its optimal performance level. Whether it’s a logbook service or a basic service, you can trust us to provide the highest quality service for your car.

So what type of car service do I need?

If you’re still unsure of the type of car service you need, just give us a call. We’ll guide you through it and make sure that your car gets the care it deserves.